DELIVERY
Most items are delivered by carrier and arrive within 14 working days, but please allow up to 28 working days during busy periods or periods when we are waiting for replacement parts etc. Please Note Carriers state they are only contracted to deliver to the ground floor door or roadside if there is a flight of steps to your property. If the delivery is to a block of flats, they will only deliver to the ground floor doorway of the building. This therefore may require you to assist or move the equipment into your home.

Many of these products are heavy, and our carriers may require assistance to off-load the item. If you are unable to provide the necessary assistance then it will mean the carrier is unable to deliver and will render you liable for any repeat delivery or return charges.

It is very important that you understand this to avoid any complications or unnecessary expenses incurred by the customer and by placing an order you accept this.

We highly recommend you read our terms and conditions before placing any orders in order to avoid any misunderstandings that may occur after placing any orders.